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SeaLink Marine & Tourism wraps up a stellar 2024 with over 30 Tourism Awards and Accolades

SeaLink Marine & Tourism has capped off a remarkable year with a host of accolades celebrating its outstanding contributions to Australia’s tourism industry. From achieving flawless customer satisfaction ratings to taking home top honours at several regional and state tourism awards, the company’s commitment to excellence has been recognised across its diverse operations receiving 22 awards, and 9 ‘Best of Queensland’ ratings.

"Our team have a remarkable passion and talent for delivering exceptional services to all our guests right across the country and all these awards are testament to that unwavering commitment," said Donna Gauci, CEO of SeaLink Marine & Tourism.

Donna Pier 1 Michael Mullan Photography 5 03 24 49 USE
Donna Gauci
CEO, SeaLink Marine & Tourism

Our people truly are the heart of our success as they are the ones that go above and beyond to deliver the best possible service every day and bring smiles to the more than 12 million customers’ we welcome each year.”

Our people truly are the heart of our success as they are the ones that go above and beyond to deliver the best possible service every day and bring smiles to the more than 12 million customers’ we welcome each year.”

“We are genuine in our commitment to make each trip a brilliant one, whether you are experiencing a destination for the very first time or travelling to and from your island home. To be recognised by the industry is an honour and having 9 of our Queensland operations achieve 'Best of Queensland' status for 100% customer satisfaction is truly amazing,” Ms. Gauci said.

Two of SeaLink Marine & Tourism’s operations – the Murray Princess and Captain Cook Cruises Sydney Harbour – will even go head-to-head in the National Tourism Awards in the Major Tour and Transport Operator category to be held in Adelaide in March 2025.

SeaLink North Queensland was inducted into the Hall of Fame this year after winning the People’s Choice Award for exceptional customer experiences for three consecutive years at the North Queensland Tourism and Events Awards.

SeaLink’s 2024 Award Highlights:

  • South Australian Tourism Awards: (State)
    • Gold: PS Murray Princess, Major Tour & Transport Operator
  • New South Wales Tourism Awards: (State)
    • Gold: Captain Cook Cruises Sydney, Major Tour & Transport Operator
  • Western Australia Tourism Awards: (State)
    • Silver: SeaLink Western Australia, Major Tour & Transport Operator
  • Queensland Tourism Awards: (State)
    • Silver: Red Cat Adventures, Major Tour & Transport Operator
  • Whitsunday Tourism Awards: (Regional)
    • Gold: SeaLink Whitsundays, Adventure Tourism.
    • Silver: Red Cat Adventures, Major Tour Operator.
    • Silver: Whitsunday Jetski Tours, Tour and Transport
    • Bronze: Whitsunday Jetski Tours, Adventure Tourism.
  • North Queensland Tourism and Events Awards: (Regional)
    • Hall of Fame, People’s Choice Award: SeaLink North Queensland, Transport & Hire Services
  • Fraser Coast Business and Tourism Awards: (Regional)
    • Accommodation, Premium: K’gari Beach Resort
    • Tourism, Attractions & Experiences: K’gari Explorer Tours
  • TripAdvisor Travellers’ Choice Awards: (National)
    • Top 1% of Australian Attractions:
      • Whitsunday Jetski Tours
      • Red Cat Adventures
      • SeaLink Rottnest Island
      • K’gari Explorer Tours.
    • Top 10% of Global Attractions:
      • Kingfisher Bay Resort
      • Captain Cook Cruises Perth
      • Captain Cook Cruises Sydney
      • SeaLink Kangaroo Island
      • SeaLink Bruny Island
      • SeaLink South East Queensland
      • K’gari Beach Resort.
  • Best of Queensland: (State)
    • 100% Satisfaction Rating over 12 months:
      • SeaLink North Queensland
      • SeaLink Whitsundays
      • Red Cat Adventures
      • Whitsunday Jetski Tours
      • SeaLink K’gari (Fraser Island), Kingfisher Bay Resort, K’gari Beach Resort, and K’gari Explorer Tours
      • SeaLink South East Queensland.

As one of Australia’s largest transport and tourism operators, SeaLink Marine & Tourism connects more than 12 million visitors each year to some of the country’s most iconic destinations. From ferry services and guided tours to adventure experiences and luxury stays, SeaLink spans Australia’s coastline and beyond, delivering unforgettable memories.

Learn more about SeaLink Marine & Tourism destinations and experiences here: