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Thank you for visiting SeaLink's feedback webpage. We are happy for you to use this page to provide us with your feedback. If it is a question you have and you cannot find the answer on our Frequently Asked Questions page, then please ask us via this form. We will reply as quickly as possible.
Our Visitors |
What They Say |
Andrew (UK) |
"I would like to thank SeaLink for a fantastic and very well organised tour. I bought the Southern Wanderer tour which included an overnight stop at the Wilderness Retreat. The driver on the first day, Les, was very knowledgeable and was very enthusiastic. The most cheerful bus driver I have ever met. The Wilderness Retreat was fabulous and I felt very welcome the whole time. Thank you SeaLink for the best 2 days of my 2 week tour of Australia!" |
Emily (USA) |
"I just wanted to say how much we enjoyed ourselves a couple weeks ago with SeaLink. Dave was our driver/guide, and he was amazing. Kangaroo Island was beautiful, and we got to see some amazing things. I think the remarkable rocks were the favorite among the kids, and going to the animal park. Thanks again, and if you want to pass along my email address to Dave, I have a picture that I would love to send him. Thanks." |
Cheryl (South Australia) |
"My daughter & I took our exchange student on a highlights tour last Saturday. All staff involved from beginning to end were a credit to your company and wonderful ambassadors for Australia. Special thanks to Les our coach captain on KI, he was great. Thanks for a lovely experience and a wonderful memory for our exchange students." |
Stewart (UK) |
"I am writing to thank SeaLink for a wonderful time on the KI day tour. My wife and I had a fantastic time. The scenery is spectacular and tour down to seal bay was brilliant. My personal highlight was watching the sealions at Admiral's Arch. My experience will undoubtedly aid me in sending more passengers on the KI tour." |
| Kelly & Patrick
(London,
England) |
"On 26th and 27th December we went to Kangaroo Island for the two day excursion and Jeff our guide was fabulous! He was funny, took time to answer our questions and let us spend a little longer in each place to really see everything. We had the most wonderful time.
The trips were well organised and planned and we knew where we had to be and when and it was a throughout enjoyable experience. " |
Jeannette
(Canada) |
"I feel that it is important to let you know that I thoroughly enjoyed my visit to Kangaroo Island, which was organised by your company. All was done over the internet and I was impressed with your efficiency. The tour was absolutely fabulous and enjoyed by all. I will definitely recommend you to anyone who decides to visit Australia." |
| Natascha & Eric
(Los Angeles,
California) |
"You should know that our day (and one night) on Kangaroo Island was one of the highlights of our trip! We are telling anyone who will listen not to miss Kangaroo Island when travelling to Australia." |
Barbara
(Michigan,
USA) |
"I recently toured Kangaroo Island on May 11 and 12, and I wanted to tell you that our bus driver Les was an extraordinary tour guide. My friend Gloria and I had such a wonderful time hearing about the island, Les's family and him growing up in the area, especially the Yakka gum tree.
Les took extra care with everybody, the stragglers and people who couldn't keep track of their belongings. We really felt at home. I hope it isn't too long before I can come back and visit Kangaroo Island again. Thank you for making our visit to Australia a memorial experience, one I will never forget." |
Sheila
(Waikerie,
South Australia) |
"I would like to take this opportunity to commend the staff of SeaLink for their courteous and competent manner when dealing with customers. From the planning to the completion of our trip to Kangaroo Island in late December, we dealt with extremely pleasant and helpful personnel." |
Bruce
(Abbotsford,
Victoria, Australia) |
"We have just returned from our four day SeaLink package to Kangaroo Island, and I'm writing to thank you for a flawless holiday. All of the elements worked perfectly at a reasonable cost to make a hassle free and most enjoyable time. We will have no hesitation in recommending similar trips to friends, and will certainly return." |
Geraldine & Steve (Cheshire,
England) |
"The trip was run in a very relaxed yet professional way, and we were very well looked after and made to feel most welcome throughout our 2 days on the island. We will certainly be recommending you to fellow poms who are making the trip Down Under!!!"
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Houston & Lori
(USA) |
"From the time that SeaLink picked us up at our hotel, every connection that we had was on time, courteous, respectful and helpful. Thank you again so very much for your company's kindness and making this be the trip of a lifetime plus more. We truly do appreciate it!!!" |
Jutta (Germany) |
"Since this morning we are back in Germany. We had a great time in Australia, and one of the highlights was our trip to Kangaroo Island. It is a very special place!!! Now I know what I am talking about when I send clients to your country." |
Sheila
Travel Agent
(Ft. Lauderdale,
Florida USA) |
"Kangaroo Island was the highlight of my stay in Australia, without a doubt, and I look forward to sending as many clients as possible over to KI to experience its unique qualities."
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Aiko
(Tokyo,
Japan) |
"The trip on our first day was interesting, especially meeting with seals on the beach of Seal Bay. We were really excited and could spend some time to take lots of photos and look at them so close." |
Elizabeth
(Somerton Park,
South Australia) |
"Indeed the trip to the south coast to Seal Bay, Remarkable Rocks and Admirals Arch was enhanced by the spectacle of the Sea Lions and fur seals frolicking in the furious seas and lashing gales" |
Paul and Anne
(Plympton SA) |
Just wanted to email to say thanks for your help with our recent KI trip. Everything went perfectly. We really appreciated the service through your Office and the help with getting organized at late notice. The accommodation was fantastic. Just for interest we used the itinerary form the SeaLink website for planning our trip. That was excellent. You have a great service which is appreciated by busy people. Keep up the great work! |
Anita & Eileen |
"The scenery was awesome... and we have many, many photos to prove it! The bus drivers were very knowledgeable and made sure that we had a great time"
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David
|
"I have to give you
a very glowing report on the ability and knowledge of our coach captain guide David .His commentary did not stop for almost the whole time we were on the island. It was very obvious to us that he is very enthusiastic about his job. His knowlege was very well researched and not only covered KI but also a smattering of australian history too . A pleasure I will be recommending to others. Our lunch stop too , we were well received and extremely well fed. Thank you very much , your tour is a creit to south australian tourism" |
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We thought you would like to know some of the Questions we ask our customers and some of the Responses we receive.
Q What was the most enjoyable aspect of your Kangaroo Island visit?
- Friendly people, Kelly Hill Caves, beautiful beaches (fresh fish – also delicious to eat!).
- The Coach Driver, the Tours, the Views and everything else.
- The overall "Can Do" / "Can Help" attitude throughout – SeaLink shopkeepers and accommodation house.
- Pelican feeding and the 2 Day/1 Night Tour.
- Peaceful tranquility and bush/sea experience.
- The personality and information provided by the Coach Drivers. Personable, humorous, obliging, knowledgeable, enthusiastic – top marks!
- Remarkable Rocks and Admiral's Arch. Paul's Place for children, Kelly Hill Caves.
- Sea Lions, Admiral's Arch, Remarkable Rocks.
- Penguins, Remarkable Rocks.
- Fishing and sightseeing.
- Wildlife, scenery, coastline.
- The wildlife and peace and quiet of the holiday.
- Visiting old friends and revisiting special places.
- Seal Bay, Cape du Couedic, Remarkable Rocks.
- I liked it all. The koala walk was fantastic.
- Seeing the Sea Lions.
Q Would you like to commend any member/s of our staff for providing outstanding service during your stay?
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SeaLink Coach Tour Driver "Les", (about to retire to have an operation) was excellent; informative and also friendly yet professional. Thanks Les.
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Jeff the KI Coach Driver, an outstanding person with an understanding of all aspects of the Island and the personality to go with it. (Is he Steve Irwin's twin?)
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Denis our driver for ½ day Taste of KI tour – he returned to Penneshaw Ferry via American River because we hadn't been there for any pick-up/drop-offs. It was very pretty. Also office staff at Kingscote – changed our 2nd day of tour so we could do ½ day Taste of KI Tour.
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Dick, our Tour Driver, professional and personable and Simon, our Shuttle Driver to the ferry.
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Yes a Coach Driver named Jeff rates special mention for being a friendly ambassador for SeaLink services – a credit as we only met him, didn't even take a coach tour!
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Lisa, who works at the Coffee Bar in the Terminal at Cape Jervis, she went out of her way to be helpful and that made our visit easier.
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Thank you very, very much to our wonderful Coach Drivers. Fabulous Ambassadors for SA Tourism and Australian Tourism. (one was Daniel who was "instructing/supervising" the other fantastic driver).
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Tour driver (Jeff) was excellent, very friendly, funny and informative.
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Sheralyn on the 13phone number who advised on accommodation, which was great.
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Alex – great tour guide and great commentary, thanks!
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Daniel and our driver who Daniel was supervising were funny, I liked them very much.
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Sandra Hunt is an excellent, friendly, efficient employee and on previous trip I commented on the problems with the ladies toilets at Penneshaw. Thank you for the great improvements.
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